Merge pull request #14868 from wxy/20171216-Sysadmin-101--Troubleshooting

APL:20171216 Sysadmin 101  Troubleshooting
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Sysadmin 101: Troubleshooting
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I typically keep this blog strictly technical, keeping observations, opinions and the like to a minimum. But this, and the next few posts will be about basics and fundamentals for starting out in system administration/SRE/system engineer/sysops/devops-ops (whatever you want to call yourself) roles more generally.