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[#]: collector: (lujun9972)
[#]: translator: (geekpi)
[#]: reviewer: ( )
[#]: publisher: ( )
[#]: url: ( )
[#]: subject: (19 days of productivity in 2019: The fails)
[#]: via: (https://opensource.com/article/19/1/productivity-tool-wish-list)
[#]: author: (Kevin Sonney https://opensource.com/users/ksonney (Kevin Sonney))
19 days of productivity in 2019: The fails
======
Here are some tools the open source world doesn't do as well as it could.
![](https://opensource.com/sites/default/files/styles/image-full-size/public/lead-images/tools_sysadmin_cloud.png?itok=sUciG0Cn)
There seems to be a mad rush at the beginning of every year to find ways to be more productive. New Year's resolutions, the itch to start the year off right, and of course, an "out with the old, in with the new" attitude all contribute to this. And the usual round of recommendations is heavily biased towards closed source and proprietary software. It doesn't have to be that way.
Part of being productive is accepting that failure happens. I am a big proponent of [Howard Tayler's][1] Maxim 70: "Failure is not an option—it is mandatory. The option is whether or not to let failure be the last thing you do." And there were many things I wanted to talk about in this series that I failed to find good answers for.
So, for the final edition of my 19 new (or new-to-you) open source tools to help you be more productive in 2019, I present the tools I wanted but didn't find. I am hopeful that you, the reader, will be able to help me find some good solutions to the items below. If you do, please share them in the comments.
### Calendaring
![](https://opensource.com/sites/default/files/uploads/thunderbird-1.png)
If there is one thing the open source world is weak on, it is calendaring. I've tried about as many calendar programs as I've tried email programs. There are basically three good options for shared calendaring: [Evolution][2], the [Lightning add-on to Thunderbird][3], or [KOrganizer][4]. All the other applications I've tried (including [Orage][5], [Osmo][6], and almost all of the [Org mode][7] add-ons) seem to reliably support only read-only access to remote calendars. If the shared calendar uses either [Google Calendar][8] or [Microsoft Exchange][9] as the server, the first three are the only easily configured options (and even then, additional add-ons are often required).
### Linux on the inside
![](https://opensource.com/sites/default/files/uploads/android-x86-2.png)
I love [Chrome OS][10], with its simplicity and lightweight requirements. I have owned several Chromebooks, including the latest models from Google. I find it to be reasonably distraction-free, lightweight, and easy to use. With the addition of Android apps and a Linux container, it's easy to be productive almost anywhere.
I'd like to carry that over to some of the older laptops I have hanging around, but unless I do a full compile of Chromium OS, it is hard to find that same experience. The desktop [Android][11] projects like [Bliss OS][12], [Phoenix OS][13], and [Android-x86][14] are getting close, and I'm keeping an eye on them for the future.
### Help desks
![](https://opensource.com/sites/default/files/uploads/opennms_jira_dashboard-3.png)
Customer service is a big deal for companies big and small. And with the added focus on DevOps these days, it is important to have tools to help bridge the gap. Almost every company I've worked with uses either [Jira][15], [GitHub][16], or [GitLab][17] for code issues, but none of these tools are very good at customer support tickets (without a lot of work). While there are many applications designed around customer support tickets and issues, most (if not all) of them are silos that don't play nice with other systems, again without a lot of work.
On my wishlist is an open source solution that allows customers, support, and developers to work together without an unwieldy pile of code to glue multiple systems together.
### Your turn
![](https://opensource.com/sites/default/files/uploads/asciiquarium-4.png)
I'm sure there are a lot of options I missed during this series. I try new applications regularly, in the hopes that they will help me be more productive. I encourage everyone to do the same, because when it comes to being productive with open source tools, there is always something new to try. And, if you have favorite open source productivity apps that didn't make it into this series, please make sure to share them in the comments.
--------------------------------------------------------------------------------
via: https://opensource.com/article/19/1/productivity-tool-wish-list
作者：[Kevin Sonney][a]
选题：[lujun9972][b]
译者：[译者ID](https://github.com/译者ID)
校对：[校对者ID](https://github.com/校对者ID)
本文由 [LCTT](https://github.com/LCTT/TranslateProject) 原创编译，[Linux中国](https://linux.cn/) 荣誉推出
[a]: https://opensource.com/users/ksonney (Kevin Sonney)
[b]: https://github.com/lujun9972
[1]: https://www.schlockmercenary.com/
[2]: https://wiki.gnome.org/Apps/Evolution
[3]: https://www.thunderbird.net/en-US/calendar/
[4]: https://userbase.kde.org/KOrganizer
[5]: https://github.com/xfce-mirror/orage
[6]: http://clayo.org/osmo/
[7]: https://orgmode.org/
[8]: https://calendar.google.com
[9]: https://products.office.com/
[10]: https://en.wikipedia.org/wiki/Chrome_OS
[11]: https://www.android.com/
[12]: https://blissroms.com/
[13]: http://www.phoenixos.com/
[14]: http://www.android-x86.org/
[15]: https://www.atlassian.com/software/jira
[16]: https://github.com
[17]: https://about.gitlab.com/

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[#]: collector: (lujun9972)
[#]: translator: (geekpi)
[#]: reviewer: ( )
[#]: publisher: ( )
[#]: url: ( )
[#]: subject: (19 days of productivity in 2019: The fails)
[#]: via: (https://opensource.com/article/19/1/productivity-tool-wish-list)
[#]: author: (Kevin Sonney https://opensource.com/users/ksonney (Kevin Sonney))
2019 年的 19 个高效日：失败了
======
以下是开源世界没有做到的一些工具。
![](https://opensource.com/sites/default/files/styles/image-full-size/public/lead-images/tools_sysadmin_cloud.png?itok=sUciG0Cn)
每年年初似乎都有疯狂的冲动想提高工作效率。新年的决心，渴望开启新的一年，当然，“抛弃旧的，拥抱新的”的态度促成了这一切。通常这时的建议严重偏向闭源和专有软件，但事实上并不用这样。
保持高效一部分是接受失败发生。我是 [Howard Tayler's][1] 的第 70 条座右铭的支持者：“失败不是一种选择，它是一定的。可以选择的是是否让失败成为你做的最后一件事。”我对这个系列的有很多话想多，但是我没有找到好的答案。
关于我的 19 个新的（或对你而言新的）帮助你在 2019 年更高效的工具的最终版，我想到了一些我想要的，但是没有找到的。我希望读者你能够帮我找到下面这些项目的好的方案。如果你发现了，请在下面的留言中分享。
### 日历
![](https://opensource.com/sites/default/files/uploads/thunderbird-1.png)
如果开源世界有一件事缺乏，那就是日历。我尝试过的日历程序和尝试电子邮件程序的数量一样多。共享日历基本上有三个很好的选择：[Evolution][2]、[Thunderbird 中的 Lightning 附加组件][3] 或 [KOrganizer][4]。我尝试过的所有其他应用 (包括 [Orage][5]、[Osmo][6] 以及几乎所有 [Org 模式][7]附加组件) 似乎只可靠地支持对远程日历的只读访问。如果共享日历使用 [Google 日历][8] 或 [Microsoft Exchange][9] 作为服务器，那么前三个是唯一易于配置的选择（即便如此，通常还需要其他附加组件）。
### Linux 内核的系统
![](https://opensource.com/sites/default/files/uploads/android-x86-2.png)
我喜欢 [Chrome OS][10] 的简单性和轻量需求。我有几款 Chromebook，包括谷歌的最新型号。我发现它不会分散注意力、重量轻、易于使用。通过添加 Android 应用和 Linux 容器，几乎可以在任何地方轻松高效工作。
我想把它安装到我一些闲置的笔记本上，但除非我对 Chromium OS 进行全面编译，否则很难有相同的体验。像 [Bliss OS][12]、[Phoenix OS][13] 和 [Android-x86][14] 这样的桌面 [Android][11] 项目快要完成了，我正在关注它们的未来。
### 客户服务
![](https://opensource.com/sites/default/files/uploads/opennms_jira_dashboard-3.png)
对于大大小小的公司来说，客户服务是一件大事。现在，随着近来对 DevOps 的关注，有必要使用工具来弥补差距。我工作的几乎每家公司都使用 [Jira][15]、[GitHub][16] 或 [GitLab][17] 来提代码问题，但这些工具都不是很擅长客户支持工单（没有很多工作）。虽然围绕客户支持工单和问题设计了许多应用，但大多数（如果不是全部）应用都是与其他系统不兼容的孤岛，同样没有大量工作。
我的愿望是有一个开源解决方案，它能让客户、支持人员和开发人员一起工作，而无需笨重的代码将多个系统粘合在一起。
### 轮到你了
![](https://opensource.com/sites/default/files/uploads/asciiquarium-4.png)
我相信这个系列中我错过了很多选择。我经常尝试新的应用，希望它们能帮助我提高工作效率。我鼓励每个人都这样做，因为当谈到使用开源工具提高工作效率时，总会有新的选择。如果你有喜欢的开源生产力应用没有进入本系列，请务必在评论中分享它们。
--------------------------------------------------------------------------------
via: https://opensource.com/article/19/1/productivity-tool-wish-list
作者：[Kevin Sonney][a]
选题：[lujun9972][b]
译者：[geekpi](https://github.com/geekpi)
校对：[校对者ID](https://github.com/校对者ID)
本文由 [LCTT](https://github.com/LCTT/TranslateProject) 原创编译，[Linux中国](https://linux.cn/) 荣誉推出
[a]: https://opensource.com/users/ksonney (Kevin Sonney)
[b]: https://github.com/lujun9972
[1]: https://www.schlockmercenary.com/
[2]: https://wiki.gnome.org/Apps/Evolution
[3]: https://www.thunderbird.net/en-US/calendar/
[4]: https://userbase.kde.org/KOrganizer
[5]: https://github.com/xfce-mirror/orage
[6]: http://clayo.org/osmo/
[7]: https://orgmode.org/
[8]: https://calendar.google.com
[9]: https://products.office.com/
[10]: https://en.wikipedia.org/wiki/Chrome_OS
[11]: https://www.android.com/
[12]: https://blissroms.com/
[13]: http://www.phoenixos.com/
[14]: http://www.android-x86.org/
[15]: https://www.atlassian.com/software/jira
[16]: https://github.com
[17]: https://about.gitlab.com/